The Lux Bliss Red Decorative Oil Lamp Candle Set of 2 x 100 ml (2 x 3.38 Ounce)

Shipping: Free shipping on all items except returned items.

Returns: We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at theluxbliss@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at theluxbliss@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will replace or refund products damaged during shipment if photographic proof of damage is submitted to theluxbliss@gmail.com within 7 days of delivery.

Exceptions / non-returnable items

We carefully inspect all products before they are shipped. Due to the nature of our products, used oil lamp cannot be returned or refunded. 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You may also exchange your product for another oil lamp of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return and shipping of exchanged items.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.